Rhino Tactical Outfitters (“Rhino Tactical Outfitters,” “RhinoTac,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, contacting us, or otherwise interacting with our services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit rhinotac.com or rhinotacticaloutfitters.com or use our online store and related services.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Contact Information
- Name
- Email address
- Phone number
- Billing and shipping address
Order and Transaction Information
- Products purchased
- Order history
- Billing details
- Shipping information
- Returns, refunds, and customer service communications
Payment Information
Payments are processed through Shopify and third-party payment providers. We generally do not directly store complete credit card numbers or other full payment credentials.
Device and Usage Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Website interactions
- Cookie and similar technology information
Marketing Information
If you subscribe to emails, promotional messages, or other marketing communications, we may collect your email address, phone number, marketing preferences, and information about how you interact with those communications.
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Accept and process payments
- Ship products
- Provide order confirmations and shipping updates
- Process returns and refunds
- Respond to customer service requests
- Maintain and improve our website and online store
- Detect or prevent fraud, misuse, and security threats
- Personalize your shopping experience
- Send marketing communications when permitted
- Measure website and advertising performance
- Comply with legal, tax, accounting, and regulatory obligations
Shopify
Our online store is hosted by Shopify.
Shopify provides the ecommerce platform that allows us to offer and sell our products. As part of providing these services, Shopify may process personal information relating to website visitors and customers.
Shopify's handling of personal information is governed by its own privacy practices and policies.
How We Share Information
We may share information with companies that help us operate our business, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Website hosting and technology providers
- Email and marketing platforms
- Analytics providers
- Advertising platforms
- Fraud prevention and security providers
- Professional advisors, accountants, or legal providers when necessary
These service providers may receive only the information reasonably necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose personal information when required to comply with applicable laws, regulations, court orders, legal proceedings, or governmental requests.
If our business is sold, merged, reorganized, or involved in another business transaction, information may be transferred as part of that transaction where permitted by law.
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to operate the site and understand how visitors interact with it.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Measure marketing performance
- Prevent fraud
- Provide or measure relevant advertising
Depending on your location and applicable law, you may be able to manage certain cookie and advertising preferences through our website's privacy or cookie controls.
You can also configure your browser to block or remove certain cookies, although doing so may cause portions of the website to function incorrectly.
Advertising and Analytics
We may use third-party analytics or advertising services to better understand website traffic and measure the effectiveness of our advertising.
These providers may use cookies and similar technologies to collect information about your activity on our website and, depending on the services we use and your privacy settings, activity on other websites or services.
Where required by law, we will provide appropriate options to consent to or opt out of certain advertising or tracking activities.
Email and SMS Marketing
If you choose to receive promotional emails or text messages from us, we may use the contact information you provide to send information about products, promotions, updates, and other Rhino Tactical Outfitters news.
You may unsubscribe from marketing emails by using the unsubscribe link contained in those emails.
If we offer SMS marketing, you may opt out by following the instructions provided in the applicable text message.
Transactional messages regarding orders, payments, shipping, account activity, or customer service may still be sent when necessary.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain business and tax records
- Provide customer service
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Satisfy legal or regulatory obligations
The exact retention period may vary depending on the type of information and why it was collected.
Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of certain targeted advertising
- Opt out of certain sales or sharing of personal information, where applicable
- Withdraw consent where processing is based on consent
- Appeal certain decisions regarding privacy requests
We will not discriminate against you for exercising privacy rights provided by applicable law.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
Sale or Sharing of Personal Information
We do not sell personal information for money.
Certain advertising, analytics, or marketing technologies may, however, be considered a “sale,” “sharing,” or use for targeted advertising under the privacy laws of some jurisdictions.
Where applicable, customers may exercise available opt-out rights through our website's privacy controls or by contacting us.
Children's Privacy
Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, network, database, or electronic transmission can be guaranteed to be completely secure. You should use caution when transmitting information online.
Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of those third-party websites. We encourage you to review their privacy policies before providing personal information.
International Visitors
Our website and service providers may process or store information in jurisdictions other than the location where you reside.
Where required by applicable law, appropriate safeguards may be used when personal information is transferred between jurisdictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, services, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, contact us.